Demand for HAMILTON tickets is exceptionally high.
Ticket touts and unauthorised resellers use multiple payment cards, false identities and sophisticated computer programmes (‘bots’) to harvest vast amounts of tickets which they then offer for resale at highly-inflated prices.
The producers of HAMILTON are determined to combat this unauthorised profiteering by third party resellers and ticket touts and to protect patrons from having to pay highly-inflated prices. Therefore, Delfont Mackintosh Theatres are operating a new paperless ticketing system, HAMILTON Paperless Ticketing, powered by Ticketmaster.
No traditional tickets will be issued in advance. The payment card you use to originally purchase your tickets will gain you admission to the theatre on the night.When patrons book, they will receive a simple email confirmation as proof of purchase. This is not a ticket.
Upon arrival at the theatre, patrons will be required to present their original email confirmation, their original payment card and a Government-issued photo ID such as a driving license or passport as proof of ID. The cardholder must be present and attend the performance.
The theatre will then swipe the patron’s card to produce seat location slips which gain them and their party admittance into the auditorium. All members of the party should enter the theatre at the same time.
The reselling of any HAMILTON ticket is strictly forbidden. Any ticket offered for resale will be immediately cancelled.
However, if you can no longer attend a performance for a legitimate reason, please contact Ticketmaster Customer Services up to 48hrs before a performance who will cancel and refund your booking subject to a cancellation fee of £3.00 per ticket.
Less than 48hrs before a performance, Ticketmaster will only refund tickets at the producers’ discretion.
All HAMILTON tickets are sold via Ticketmaster subject to the term and conditions of Delfont Mackintosh Theatres Ltd., the venue owner. To view those terms and conditions in full, click here.
Booking Period One 6 December 2017 – 30 June 2018. With previews 6 December – 20 December 2017. The first preview date was revised in September 2017
BOOKING PERIOD ONE
to 28 July 2018
£20.00, £37.50, £75.00, £57.50, £89.50
Premium Tickets: £200.00
For Hospitality and Ticket Packages, visit here
Rear Stalls Boxes (each holds 4): £100 per seat includes Butler Service*
Rear Royal Circle ‘Matcham’ Box (holds 4): £75.00 per seat includes Butler Service* (limited vertical viewing due to circle overhang)
Rear Royal Circle ‘Victoria & Albert’ Boxes (each holds 4): £57.50 per seat (limited vertical viewing due to circle overhang)
Side Grand Circle Boxes (each hold 2): £37.50 per seat (side view)
* A dedicated member of the Victoria Palace Theatre’s staff will be on hand to take your orders pre-show and deliver drinks to your box. Drink costs are additional.
Tickets can only be purchased from the following two authorised websites, both of which sell from the same single allocation of tickets:
The reselling of any HAMILTON ticket is strictly forbidden. Any HAMILTON ticket offered for resale either on or offline (including Viagogo and on all secondary ticket retail websites) will result in the entire original booking being cancelled. The original purchaser and their party will be refused admission.
There is a strictly-enforced limit of 6 tickets per person, per booking period. Booking Period One is for performances up to and including 30 June 2018.
This restriction is in place in order to give as many people as possible a fair chance to buy tickets to HAMILTON.
PLEASE NOTE that any and all transactions that are detected as bot purchases, patrons creating duplicate accounts in order to purchase more than the ticket limit or any action that indicates a purchase in excess of the ticket limit will be cancelled without consideration.
You can pay online using Visa, Mastercard and American Express credit and debit cards. Patrons wishing to pay by cash may do so once the box office at the Victoria Palace Theatre reopens in the autumn.
Regular performance times are:
Monday – Saturday 7.30pm
Thursday & Saturday 2.30pm
There will be no discounted tickets at all for HAMILTON.
Hospitality tickets for HAMILTON are available exclusively through Delfont Mackintosh Theatres.
Celebrating a special occasion such as a birthday or anniversary, or just want to treat yourself and your guests? Our Champagne Package is the perfect way to make your trip to HAMILTON a truly memorable occasion.
The Champagne Package includes a premium seat, half a bottle of house champagne per person plus a complimentary programme and souvenir brochure per guest. A member of the front-of-house team will also meet you on arrival or at the interval and escort you to a reserved area of the bar nearest your seats.
From £182.50 per person (inc VAT)
VIP Reception Package
For the ultimate experience at HAMILTON for you and your guests, why not upgrade to our VIP Reception Package?
This exclusive package includes a premium seat, a complimentary programme and souvenir brochure per guest, a specially designated hospitality area for 45 minutes before the performance and during the interval where canapés will be served and where you will have access to an open bar serving house champagne, beer, wine and soft drinks. You will also have a designated host to look after your every need.
From £236.50 per person (inc VAT)
To enquire or book one of these packages, please call Johanna Newhall on 020 7766 2112 or email email@example.com
Subject to ticket availability, yes. The Victoria Palace Theatre box office is open Monday to Saturday 10am-7.45pm. Please note that we cannot accept advanced bookings after 5.30pm or between 12.30pm and 2.30pm on Thursdays, Saturdays or other matinee performance days.
In order to combat fraud and the unauthorised reselling of tickets, payment for all HAMILTON tickets is by card only. No cash will be accepted. No tickets are issued by the box office in advance and you will be asked to provide proof of ID when purchasing at the box office. On the way into the performance, you will again need to present government-issued photo ID along with the original payment card and your 24hr pre-visit email. Your card will be swiped on entry and your tickets produced.
Unfortunately not. We have adopted Hamilton Paperless Ticketing, powered by Ticketmaster in order to combat the unauthorised profiteering of third party resellers and ticket touts and to protect patrons from having to pay highly-inflated prices. Bookings must be linked to a payment card which is swiped on entry to the theatre.
There will be Captioned and Audio-Described performances of HAMILTON in the second booking period. We will announce details of these performances on our website and through our social media channels later in the year.
For Wheelchair Access ticketing ONLY, please complete the Wheelchair Access Request form and somebody from the box office will call you back. Please allow up to 10 working days. All requests are subject to Access seating availability and will be dealt with in order of receipt.
For Non-Wheelchair-Ambulant Access Ticketing only, please call 0800 988 4440 (9am–6pm Monday-Friday, 10.30am-3.30pm Saturday, closed Sunday).
Due to the anticipated high demand for HAMILTON tickets, we are unable to accommodate any group bookings during the first booking period.
Remember, HAMILTON is operating HAMILTON Paperless Ticketing, powered by Ticketmaster. Therefore, no tickets will be posted or emailed in advance.
There is no waiting list for HAMILTON tickets. Check the website daily for returned tickets. Follow our Twitter account or Facebook page to receive the latest news updates and advance details of any new ticket releases.
WIN THE CHANCE TO PURCHASE £10 LOTTERY TICKETS AT EVERY PERFORMANCE OF HAMILTON
Entry for the HAMILTON £10 LOTTERY is via the official HAMILTON app which can be downloaded from hamiltonmusical.com/app/.
You can also enter online here.
Lotteries open at 4pm and close 2pm the following day.
Within an hour of each lottery closing and the random selection of winners being made, all entrants will be notified either through the app or by email with successful entrants receiving details of how to claim and pay for their lottery tickets within that communication.
Patrons can apply for a maximum of two £10 Lottery tickets at each lottery. There is no limit to the number of individual lotteries you can enter.
All Lottery tickets will be paperless and collectable from the theatre on the day of the performance only, on the way into the performance.
If you can no longer attend a performance for a legitimate reason, contact Ticketmaster Customer Services who will, up to 48hrs before a performance, cancel and refund your original booking subject to a cancellation fee of £3.00 per ticket. They will then book you into an alternative performance, if seats are available. Less than 48hrs before a performance, Ticketmaster can only refund tickets at the producers’ discretion.
We recommend you check the expiry date of your credit card prior to purchase and to use where possible a card which will be valid on the date you attend the performance.
If that is not possible, Ticketmaster will always try and contact patrons whose payment card expires between the time of the booking and the day of the performance so that a new card number can be applied to the booking. This new card number will then become the valid card associated with that booking and the new card is the one which needs to be presented at the theatre on the night of the performance. The payment will remain on the original card. No debits or charges will be made on the new card.
Although Ticketmaster will make best endeavours to contact you, they may not have your most up-to-date contact details. Therefore, you will also need to be aware of changes to your own card details. If you have not heard from us, please contact Ticketmaster Customer Services in order for your card details to be updated.
If the account number on your reissued card differs from the one you originally used to purchase your tickets, you will need to contact Ticketmaster Customer Services in advance of the performance in order that they can add your new card number to your booking. This new card number will then become the valid card associated with that booking and the new card is the one which needs to be presented at the theatre on the night of the performance along with your original purchase confirmation email and Government issued photo ID.
Since HAMILTON contains some strong language, the show is appropriate for ages 10+. Children under 4 are not permitted into the theatre. Children under 16 years old must be accompanied by an adult.
HAMILTON runs 2 hours 45 minutes including one 15-minute interval.
Like most West End musicals, the cast of HAMILTON is an ensemble company. The producers cannot guarantee the appearance of a particular artist at any performance. Appearance could be subject to many factors including illness and holidays.
No refunds or exchanges will be offered as a result of a cast member’s unavailability to perform at any performance.
Please contact Ticketmaster Customer Services.
Please contact Ticketmaster Customer Services.